donation guide

Thank you for thinking of Home Sweet Home for your donation!

Our mission is rooted in dignity, and we’re committed to providing families with the essential items they need to feel safe, settled, and hopeful in their new homes. These donation guidelines help ensure we’re passing along items that truly reflect the needs and experiences of the families we serve.

Before scheduling a pickup or dropping off items at our warehouse, please take a moment to review the guidelines and our list of accepted items.

DONATION GUIDELINES

We accept quality, gently-used and new items. Please ensure your potential donation meets the following criteria:

  • Items must be clean, fully functional, and in good condition
  • All pieces must be fully assembled or securely fastened and labeled
  • Items must be free of stains, tears, pet hair, and odors
  • We do not accept broken, incomplete, or heavily worn items

Please note: Home Sweet Home reserves the right to decline any donation during drop-off or pickup if it does not meet these guidelines.

 

 

WHAT WE DO AND DO NOT ACCEPT

Use the downloadable list for the most up-to-date details.

HOW TO DONATE

If your items meet our donation guidelines and are on our accepted list, you’re in the right place. Your pre-loved furniture and household items are on their way to being cherished by our neighbors in need.

DROP OFF ITEMS

Prefer to bring your items to us? We welcome donations at our Maplewood warehouse. No appointment needed!

Address
10 Sunnen Drive, Suite 100, Maplewood, MO 63143

Drop-Off Hours
Monday- Friday, 9:00 AM–2:00 PM
First Saturday of the Month, 9:00 AM–12:00 PM

Arrival
When you arrive, pull up around the building to our dock doors. A staff member or volunteer will greet you and assist you with unloading your donation.

REQUEST A PICKUP

Can’t transport your items? Schedule a pickup and our team will come to you. Availability varies by location and item type.

MATTRESS DONATIONS

We are one of the only organizations in St. Louis that accepts mattresses, but we are very selective about the condition.

Mattress condition requirements

  • No stains (even small ones)
  • No discoloration
  • No rips or tears
  • No odors or signs of wear

Everyone deserves a clean, comfortable place to sleep. These guidelines help us uphold the dignity of the families we serve.

 

OTHER PLACES TO DONATE

If we’re unable to accept your items, consider these community partners and alternatives:

FREQUENTLY ASKED QUESTIONS

Why do you collect a fee?

In short, we charge a small furniture pickup fee to offset the cost of gas, insurance, and upkeep on our truck and to pay the bills so we can continue to provide donated furniture to marginalized families. 

When you donate furniture and household goods to Home Sweet Home, the pickup fee enables us to:

  • Provide furniture and household goods to marginalized members of our community.
  • Pay rent and utilities on our warehouse where we:
    • Unload donations of gently used furniture.
    • House our furniture showroom, in which Home Sweet Home offers clients the dignity of choosing furnishings suited to their personal style and the space restrictions of their new homes.
    • Maintain the workshop where we salvage and repair slightly damaged furniture and make them available to families instead of sending them to a landfill.
    • Run our modest office, the hub of Home Sweet Home’s operations.
    • Maintain, insure, and operate a fleet of box trucks to pick up donations and deliver to clients everyday. That’s a lot of gas!
    • Significantly subsidize furniture delivery costs for client families whose deliveries are not covered by their referring agency.
    • Actively reduce and reuse your usable, gently used furniture – which means it’s not ending up in landfill.

Do you service pickup requests in Illinois?

Unfortunately, at this time we are only able to service pickup requests in the state of Missouri. We won’t bore you with all the details, but the department of transportation requires special interstate licensing when crossing state lines. We hope to service some Illinois cities very soon!

Why do you not accept everything?

We’ve been accused a time or two of “being very picky.”  And, you know what? We are! Our families come from a variety of difficult situations, and we take pride in ensuring every item they receive from our warehouse is clean, like new, and in good working order. Additionally, our clients often live in smaller apartments or houses, so we may not be able to accept larger furniture pieces.

Can I drop off donations?

You sure can! We are currently accepting drop off donations at the loading docks every Monday-Friday between 9:00 AM and 2:00 PM. Our warehouse is located at 10 Sunnen Drive in Maplewood, MO. We appreciate your willingness to donate!

How long does it take to receive a response / schedule a pickup?

We do our best to respond to every inquiry within one business day. Sometimes, it may take up to three business days. Generally, we are able to schedule pickups with 1-2 weeks, but this varies from day to day.

Can I receive a tax receipt for my donation?

Yes! Whether you drop items off at our warehouse or schedule a pickup, our staff and volunteers can provide a tax receipt.